Booking Conditions -  General

1. Bed linen and towels are not included in the price unless specifically stated but can be hired.

2.  Lettings are from 5pm on the first day to 9 am on the last day, unless otherwise specified.

3. A non refundable deposit of 35% of the rental price is required on booking.

4. The balance of the rent is due 12 weeks before departure. 

For bookings made less than 12 weeks before departure full payment is required at the time of booking.

5. In the event of cancellation, if we are able to re-let the property, the balance will be refunded less any costs incurred and less any discounts necessary to re let the property, less an administrative charge.

If we are not able to re-let the property, you are responsible for the full rental charge.

We strongly advise you to take out travel insurance that includes cancellation and cover for personal belongings and public liability.

We have a policy available on our website.

6. .Please report any defects in the property or any breakdown in equipment promptly in resort. If the matter cannot be rectified satisfactorily in resort please a) obtain signed verification, with stamp showing the date the matter was reported and b) advise our office promptly via telephone, whilst you are still in resort, so we can try to rectify the situation.

7.  We shall not be liable for: - any temporary defect or stoppage in the supply of  public services, neither to the apartment/chalet/villa, nor of any defect or breakdown of any equipment or appliance; any loss, damage or injury, which is the result of adverse weather conditions, riot war, strikes or other matters beyond our control. Household appliances and accommodation services do fail, but our agents will make every effort to rectify the situation as soon as possiblle after they have been notified.

any loss, damage or inconvenience if the apartment is destroyed or substantially damaged before the start of the rental period.  In such an event we will promptly refund any amounts paid;

- any loss or damage caused in any way by our agents.

8. The descriptions of properties and facilities both in the accommodation and in the resort are correct to the best of our knowledge at the time of publishing and are as supplied to us by the owners/managing agents.  Changes in the equipment or facilities are sometimes necessary and we do our best to keep details up to date and to advise you of any changes.   However, we can accept no responsibility for changes of which we have not been notified.   Also mistakes can occur, it is up to you to recheck any points which are of major importance to you.

9. Superb Locations acts as agents for the owners/managers of the accommodation. Under no circumstances shall our liability exceed the amount of commission  earned by Superb Locations on the rental of the property for that particular week..

10. Payment of the deposit is taken as constituting acceptance of these booking conditions.

11. Payment Terms - please see below

Important Note

We do our best to provide excellent holiday accommodation and many of the properties are well loved holiday homes. The owners have taken considerable trouble to ensure they are comfortable and attractive, we do therefore ask for your co-operation in respecting the properties.

A damage deposit is required (usually payable in resort). This is usually  by card imprint on arrival.  

If cleaning is not included in the price,  then the accommodation must be left very clean and tidy.  Any additional cleaning costs will be subtrracted from the damage deposit.

We can often arrange end of let cleaning, at an extra charge, but this is subject to availability and you do need to ask us in advance.